Field Service Engineer

Job Reference vpplc/TP/360/28

Number of Positions:
1
Contract Type:
Permanent (Full-Time)
Contract Details:
Michael Hope
Salary:
£30,000 - £35,000
Working Hours:
40
Location:
West London
Closing Date:
31/07/2024
Job Category:
Field Based
Region / Division:
Operations
Business Unit:
UK Forks

Job Introduction

Are you a passionate engineer seeking your next exciting career step with a company that highly values your expertise and provides specialised training on the latest innovations in material handling machinery?


Look no further! UK Forks are seeking a skilled and motivated Field Service Engineer to join our dynamic team covering the West London area (Reading, Slough, M4 corridor). 


Key Responsibilities


As a Field Service Engineer, you will play a pivotal role in our team, ensuring the maintenance and repair of our machines are completed to our high standards.


You will also serve as the frontline representative for our customers, ensuring exceptional service and fostering lasting customer connections.


Carrying out essential maintenance and servicing to our hire machinery on-site with customers

Offer breakdown resolutions and an effective repair service

Troubleshoot and resolve any technical/mechanical issue during site visits

Collaborating with the wider operations teams to identify opportunities for improvements to our service

Maintaining accurate documentation of all repairs, services, and customer interactions


What We’re Looking For


Experience of repairing and servicing plant equipment which includes Telehandlers

A recognised mechanical qualification in mechanical plant or agricultural engineering

Excellent communication and customer service abilities

Willingness to travel to customer sites as required

A valid driving licence


What We Can Offer You 


25 days annual leave plus bank holidays

Competitive salary & overtime potential

40 hour week

Fully equipped service vehicle

Training & development programme

Dealership training (where applicable)

Roto training & Diagnostics training

Life Assurance cover

Pension scheme

Share Save option (Vp plc)


A Little Bit About Us


UK Forks is the leading provider of telehandler hire in the UK. With a commitment to excellence, innovation, service, and reliability, we offer the full range of material handling machinery for hire, backed up by industry-leading support services.


Our fleet comprises state-of-the-art equipment, maintained to the highest standards, ensuring reliability, safety and efficiency for our customers on every hire. Complemented by the expertise and customer-focussed approach of our teams, and will depots spread across the whole of the UK, UK Forks stands as the first choice for telehandler hire across the UK.