Branch Assistant

Job Introduction

Working as part of our branch team, you’ll play an important role in keeping the operation running smoothly and ensuring our equipment is safe, prepared and ready for hire.

This is a varied, hands-on role combining equipment preparation, warehouse duties, branch support and occasional delivery driving. You’ll help maintain and manage our hire fleet, ensuring equipment is stored correctly, inspected, tested and ready for use.

You’ll carry out basic Test & Run checks on returned equipment, referring more complex repairs to our Fitters, and help manage the movement of equipment in and out of the branch.

From time to time, you’ll also provide local delivery and collection cover using a company 3.5T vehicle, so a full UK driving licence is essential.

Key Responsibilities:

• Ensure all equipment is stored correctly, securely and safely.
• Clean, inspect and prepare equipment for hire.
• Complete basic functional and electrical Test & Run checks on returned tools and specialist equipment to ensure they are safe, compliant and ready for the next hire.
• Identify and refer larger mechanical or electrical faults to the branch Fitters.
• Ensure equipment is clean, complete and fit for customer use before hire or despatch.
• Support the preparation of hire orders and equipment for despatch.
• Manage the movement of Goods In and Goods Out within the branch.
• Safely pick, pack, load and unload tools, plant and specialist equipment.
• Ensure equipment is loaded and secured safely in line with company transit procedures.
• Process incoming and outgoing Inter Depot Transfers (IDTs) accurately.
• Complete relevant paperwork, tablet entries and administrative records accurately.
• Provide local delivery and collection cover when required using the company 3.5T delivery vehicle.
• Load, transport and unload equipment safely at customer, supplier and branch locations.
• Provide equipment demonstrations when required.
• Complete vehicle checks and take appropriate action where any defects or issues are identified.
• Drive safely and in accordance with UK road laws and company procedures at all times.
• Maintain a high standard of branch and warehouse presentation.
• Keep stock, equipment and storage areas organised and safe.
• Assist with periodic stocktakes and inventory checks.
• Follow all company Health & Safety procedures and contribute to maintaining a safe working environment.
• Support other areas of the branch when required to help meet operational demands.

What We’re Looking For:

• An interest in tools, small plant and hire equipment.
• A practical, hands-on approach to work.
• A positive attitude and willingness to support different areas of the branch.
• A genuine team player who is reliable and flexible.
• Good organisation skills and attention to detail.
• Basic numeracy and literacy skills.
• Comfortable using relevant IT equipment and systems.
• A valid full UK driving licence, as local deliveries and collections will be required from time to time.
• An understanding of the importance of driving safely and respecting other road users.
• Experience of repairing, maintaining or completing Test & Run checks on small tools or plant equipment would be advantageous.
• Previous experience within tool hire, plant hire, construction, warehouse or logistics environments would be beneficial.
• Product knowledge and knowledge of the local road network would also be advantageous.
• A valid full UK driving licence, as local deliveries and collections will form part of the role when required.
• Experience of repairing, maintaining or completing Test & Run checks on small tools or plant equipment would be advantageous, but is not essential.
• Previous experience within tool hire, plant hire, construction, trade counter, warehouse or customer service environments would also be beneficial.

What We Can Offer You:

• Salary sacrifice pension
• 25 days holiday (increases with service), plus bank holidays & 1 extra day to be taken in the month of your birthday
• Additional holiday purchase scheme
• Company Car
• Private Health Insurance
• Free Tool Hire
• Life Assurance cover 3x salary 
• Share save scheme 
• Eye care vouchers
• Recommend a friend scheme 
• Learning & Development –training where required
• Cycle to work scheme 
• Long service recognition 
• My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Gym discounts
• Health Shield (discounted premiums on health care cash plan)
• Employee Assistance Programme
• Virtual GP Service
• Will Writing & Funeral Concierge Service
• Regit Assist 24/7 accident helpline – free joining
• All the above benefits are managed through our Employee Engagement Platform – Spotlight

A Little Bit About Us:

MEP Hire is a leading provider of mechanical and electrical press fittings and low-level access products in the UK. We cater to the construction, fit-out, mechanical, and electrical markets, delivering reliable solutions that meet the specific needs of our clients.

With a strong commitment to excellence, MEP Hire has established itself as a trusted name in the industry. Our focus on mechanical and electrical press fittings ensures that we deliver high-quality products that meet the rigorous standards of the construction and installation processes.

We understand the unique requirements of the construction, fit-out, mechanical, and electrical sectors. That's why we offer a comprehensive range of low-level access products, designed to facilitate safe and efficient work at height.

At MEP Hire, we prioritise customer satisfaction. Our team of experts is dedicated to providing exceptional service and support, ensuring that our clients receive the right products and solutions for their projects. We value long-term partnerships and strive to exceed expectations in every interaction.

Joining MEP Hire means becoming part of a company that values excellence, innovation, and customer-centricity. We offer a dynamic work environment where your skills and expertise will be recognised and celebrated. Together, we can make a meaningful impact in the construction, fit-out, mechanical, and electrical markets, delivering reliable and efficient solutions to our valued customers.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.